Manual Handling Management Strategy

There is a definite and known strategy for managing musculo-skeletal injuries in the workplace whether you manage a small or large scale business. Each strategy expresses a series of core ideas.

As an employer you have a duty of care to make your workplace safe. There are also specific duties in regard to controlling hazardous manual handling tasks.

If it is not reasonably practicable to eliminate the risk you may control the risk of creating musculo-skeletal injuries by:

  • changing the workplace layout, the workplace environment or the system of work;
  • changing the objects used in the task; or
  • using mechanic aids.

If it is not reasonably practicable to reduce the risk, you may control the risk by providing information, training or instruction to your workers. In all businesses:

  1. It is essential to engage in pro-active safety training and staff professional development. Training must be provided to supervisors, health and safety representatives and relevant employees.
  2. It is essential to identify hazardous manual handling tasks, list them, assess them in relation to the approved checklist, control the issues that risk MSDs, monitor the controls and review them as required.

Experience Modification Rate (EMR) has strong impact upon a business. It is a number used by insurance companies to gauge both past cost of injuries and future chances of risk. The lower the EMR of your business, the lower your worker compensation insurance premiums will be. For this reason management must seek to minimise Experience Modification Rates and Workcover Insurance Premiums, along with the direct and hidden costs of injuries for the welfare of its working people.

It is also essential for a business to know what to do and how to systematically work to maintain the health and safety of all employees. Staff must receive safety systems training, work procedure training, engage in pre-start checklist compliance and receive regular tool box talks. The publishing of timely and relevant safety alerts, morning pre-start briefings alerting staff to perceived dangers and other proactive safety initiatives such as safety poster campaigns must form the backbone of an organisation's safety culture if it is to prevent injuries.

Content of Service

  • Business Owner's or CEO Commitment to Safety

    Senior Management's commitment to safety is vital to the long term success of an organisation's Safety Plan and an external audit of this is a crucial assessment.

  • Review Injury Management & Return to Work Co-ordination

    Oversight of manual handling risk controls and a periodic review of the workability of change or new systems are vital to the success of the risk assessment process. We don't want a solution to cause more or different problems.

  • Manage the Clinic or Health Care provider

    When you set up a work facility there is often a need to send minor or medium injured workers to be treated by your local clinic or other health care provider. It is important that these practitioners are interviewed and are made aware of your ability to manage injured staff with light dutie,s clerical duties or other suitable work so that the staff member can return to work as soon as possible. Managing this process is both vital to the wellbeing of the affected staff member but also vital to managing your Workcover and other hidden injury costs.

  • Managing an injury incident and managing the injured person

    On site well trained first aiders, a sick bay, a well-stocked first aid kit, and a well-oiled first aid response system are all essential to the management of injuries that occur on any site. Speed of care and trained evaluation of the situation is necessary for good results. A good system of records of staff members and their health information and any current medication requirements is essential for life maintaining care. Forward planning here is vital.

  • Managing Return to Light or reduced duties

    Getting staff back to work in a safe environment where they can be productive is one of the cornerstones of sound people management. It is also a vital human need along with good group interaction and great family and friend relationships. Working with others in a group activity and being competent in your job ticks all of the boxes of quick recovery from injury.


A written report will be generated after this assessment service with a full photographic report. A list of issues will be created from the review ranked from highest to lowest in severity pointing to the most urgent issues for controls.


We can either offer you an all-inclusive price negotiated at the beginning of the service or we can charge an hourly rate to undertake your audit service and any follow up work you may wish to engage in. We can work with your team to get the system working and we can carry out all of the training necessary to get your team up to speed and using the system. Please contact us at any time to request a proposal. We also offer a special rate for community organisations as our contribution to the community in which we live. Please contact us for a quote on 13 000 BACKSAFE (13 000 222 57) or email us at <span<.This email address is being protected from spambots. You need JavaScript enabled to view it.. We will get back to you within 24 hours.