Manual Handling Incident Investigation

The reason for investigating an incident or near miss is to determine; the cause or causes of the incident; to identify any present or future hazards, safety system failures or faulty or non-optimum work procedures that contributed to the incident; and to recommend corrective action to prevent similar incidents.

Incidents should be investigated by people who are knowledgeable about the type of work involved at the time of the incident. Health Safety Representatives and relevant workers should also be involved in the investigation. An incident /near miss investigation report should answer the WHO, WHERE, WHEN, WHAT, WHY and HOW questions with regard to an incident.

We will work with you to determine an outcome that will change your safety system for maximum benefit. There are a number of methods that can be used to assist the investigation. Selecting the right method will be determined subject to the initial data supplied. ICAM and Taproot are preferred incident investigation tools.


Upon completion of this audit, a full written report will be generated highlighting the issues to be discussed in the follow-up meeting. We are able to assist in implementing changes and carrying out supporting training.


We can either offer you an all-inclusive price negotiated at the beginning of the service or we can charge an hourly rate to undertake your audit service and any follow up work you may wish to engage in. We can work with your team to get the system working and we can carry out all of the training necessary to get your team up to speed and using the system. Please contact us at any time to request a proposal. We also offer a special rate for community organisations as our contribution to the community in which we live. Please contact us for a quote on 13 000 BACKSAFE (13 000 222 57) or email us at <span<.This email address is being protected from spambots. You need JavaScript enabled to view it.. We will get back to you within 24 hours.